RAVEN CARGO

CUSTOMER FEEDBACK SURVEY

Thank you for trusting Raven Cargo. Your feedback helps us continually improve our service and better support your transportation needs. This survey takes less than 3 minutes to complete.

Company Name

Your Name (optional)

1.Overall, how satisfied are you with Raven Cargo's service?

ExcellentVery GoodGoodFairPoor

2.How would you rate our communication throughout your shipments?

ExcellentVery GoodGoodFairPoor

3.How satisfied are you with our responsiveness?

ExcellentVery GoodGoodFairPoor

4.How would you rate our on-time pickup and delivery performance?

ExcellentVery GoodGoodFairPoor

5.Which Raven Cargo services are you currently using?

Check all that apply.

FTLLTLRefrigeratedDrayageWarehousingCross-BorderOceanAir FreightExpeditedWhite GloveProject Logistics

6.Are there any additional logistics services you'd like Raven Cargo to support?

7.What do you value most in a logistics partner?

Select up to three.

Competitive PricingCommunicationOn-Time PerformanceVisibility & TrackingCustomer ServiceCapacityProblem SolvingTechnologyKPI ReportingFlexibility

8.Is there anything we could improve?

9.Would you recommend Raven Cargo to another company?

DefinitelyProbablyMaybeProbably NotDefinitely Not

10.Do you have any upcoming projects or transportation needs where we can assist?

YesNoMaybe

11.Additional comments

BONUS QUESTION

If you could change one thing about your current transportation network, what would it be?